Privacy Policy

This Privacy Policy explains how Ethos Property Solutions(“we,” “us,” or “our”) collects, uses, and shares information when you visit our website or submit our cash-offer request form. By using our site or submitting the form, you agree to the practices described here.

Information We Collect

When you request a cash offer or contact us, we may collect:

• Your name, phone number, and email address
• The property address and details you provide about it
• Your answers to our questions (for example, whether the property is listed with an agent, your timeline, your reason for selling, the property condition, and the best time to reach you)
• Technical and marketing data, such as your IP address, device and browser type, pages viewed, referring URL, and advertising identifiers (including the Facebook click IDfbclid and UTM campaign parameters)

How We Use Your Information

We use the information to:

• Contact you about selling your property and prepare a cash offer
• Respond to your questions and provide customer support
• Send you follow-up communications by phone, text message, or email
• Operate, improve, and measure the performance of our website and advertising
• Comply with legal obligations and protect against fraud or misuse

Text Messaging & Call Consent

By submitting our form, you agree that we may contact you at the phone number and email you provide — including by automated technology and pre-recorded messages — regarding your property and our services. Consent is not a condition of any purchase. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, and you can reply HELP for help. You may also ask us to stop other communications by contacting us at the details below.

We do not share, sell, or rent your mobile phone number or your SMS/text-messaging opt-in consent to any third parties or affiliates for their own marketing purposes. Mobile information is used solely to deliver the text messages you have requested from Ethos Property Solutions. No mobile opt-in data is shared with advertising, analytics, or other third parties, and this exclusion also applies to the information-sharing described elsewhere in this policy.

How We Share Information

We do not sell your personal information. We may share it with:

• Service providers that help us operate our business (for example, our CRM, hosting, communications, and title/closing partners)
• Advertising and analytics partners (such as Meta/Facebook) to measure and improve our ads — as described under “Cookies & Tracking” below
• Others when required by law, to enforce our terms, or to protect the rights, safety, or property of you, us, or others

Cookies & Tracking Technologies

We use cookies and similar technologies, including the Meta Pixel, to understand how visitors use our site and to measure and optimize our advertising on platforms like Facebook and Instagram. These tools may collect information about your device and activity on our site. You can control cookies through your browser settings, and you can review Meta's data practices in its own privacy policy.

Data Retention

We keep your information for as long as needed to provide our services, communicate with you, and meet our legal, accounting, and reporting obligations, after which we delete or de-identify it.

Your Choices & Rights

You may request to access, correct, or delete your personal information, or ask us to stop contacting you, by reaching out using the details below. Depending on where you live, you may have additional rights under applicable privacy laws. We will honor valid requests as required by law.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our site after changes take effect means you accept the updated policy.

Contact Us

Questions about this policy or your information? Reach us at:

• Ethos Property Solutions
• Phone: +1 (440) 319-8001
• Email: ethosholdingsllc@gmail.com